The Canalous Bases
Providing the best service for you...
When you arrive by car, train or airplane, our team at the base will be ready to welcome you. On site, we have all the important information and access maps that you may need in order to enjoy and experience the best cruise you can.
After being welcomed by the base team on your arrival, there will be a certain amount of paperwork which need to be completed in order to commence your holiday (temporary licence, inventory). This, along with the instruction and demonstration aboard the boat should take around 2 hours.
For your enjoyment and comfort, we recommend arriving an hour before the organised boarding time in order to finalise any purchase of provisions that you may need to make for your upcoming cruise. Just a little reminder, the majority of our boats which leave in the afternoon are often returned in the same morning, hence there is no hurry to arrive too early as your boat may not yet be ready for departure.
The Schedule:For a week or longer :
Depending on the bases, the departure days are fixed, either Monday, Friday or Saturday. If you can, choose to leave during the week as this means the base staff will often have more time to instruct you. You can arrive at 3pm or after, for organisational reasons we cannot receive you before 3pm. You may board the boat between 4pm and 7pm. The boat must be returned by 9am on the last day of the cruise.
For 2 day weekends :
Check in at 10am Saturday morning (there is the possibility of boarding the boat on Friday night at 4pm depending on the route plan. This possibility must be confirmed at least one week in advance). Departure is on Saturday morning between 10am and 11am. The boat must be returned Monday morning at 9am.
For a mini-week :
Check in on Monday afternoon at 3pm. Departure is between 4pm and 6pm on Monday afternoon. The boat must be returned Friday afternoon at 9am.